The Musée du Louvre online ticketing service uses cookies, installed by the Musée du Louvre or by third parties, to improve your browsing experience. The purpose of this policy is to help you understand what cookies are, how they are used on the website, and how to manage them.
WHAT IS A COOKIE?
1. A cookie is a text file that may be stored in a dedicated space on the hard disk of your terminal when you access an online service through your browser. A terminal is the hardware you use (computer, tablet, smartphone, etc.) to access or view a website, an application, advertising content, etc.
2. A cookie file allows the issuer to identify the device on which it is stored and to send information, such as a session identifier or choice of language, to the website during the validity or retention period of the cookie. Only the issuer of the cookie can read or modify the data contained in said cookie.
3. When you browse this website, cookies may be installed on your terminal by the Musée du Louvre or by third parties.
4. Some cookies are necessary to use the website, while others are used to improve your browsing experience or to collect statistics. The lifetime of a cookie varies according to its purpose. Some disappear as soon as you leave the website, while others remain on your terminal until their lifetime expires or you delete them.
5. All the cookies used on the Musée du Louvre website, together with the purpose and lifetime of each cookie, can be found in 'Cookies used on our website'.
6. When you access the Musée du Louvre website, you are given the choice of allowing all cookies, blocking all cookies, or setting your preferences. You can subsequently disable the cookies you have allowed, at any time, free of charge, using the options presented in 'Cookie Management'.
COOKIES USED ON OUR WEBSITE
7. The cookies used on our website are issued by the Musée du Louvre or by third parties.
Cookies issued by the Musée du Louvre
8. The cookies we use on our website are those that are strictly necessary for the site to function (known as 'technical' cookies).
9. Technical cookies are essential for our website to work and are used by the hosting service for the technical management of the network. They allow you to use the main features of the website. As a result, they are essential and cannot be disabled.
10. They include the following:
__cflb
Purpose: optimising network resources
Data collected: different types of visitors
Lifetime: 24 hours
__cf_bm
Purpose: protection against malicious traffic
Data collected: different types of visitors
Lifetime: session
__cfseq
Purpose: traffic management
Data collected: different types of visitors
Lifetime: 1 hour
cf_ob_info
Purpose: traffic management
Data collected: http request
Lifetime: 30 seconds
cf_use_ob
Purpose: traffic management
Data collected: different types of visitors
Lifetime: 30 seconds
__cfwaitingroom
Purpose: traffic management
Data collected: different types of visitors
Lifetime: duration of the queue
__cfruid
Purpose: traffic management
Data collected: different types of visitors
Lifetime: session
_cfuvid
Purpose: traffic management
Data collected: different types of visitors
Lifetime: session
cf_clearance
Purpose: traffic management
Data collected: different types of visitors
Lifetime: 30 minutes
Third party cookies
11. This category concerns cookies issued by a party other than the Musée du Louvre. The use of third party cookies is governed by the terms of use determined by the third party.
Analytics cookies
12. The analytics cookies used on our websites are designed to collect statistics and analyse the number of visitors to our website and their usage in order to:
- improve our website’s browsing experience with the ultimate aim of ensuring that it best meets your needs;
- conduct research.
These cookies are not used for commercial purposes by the Musée du Louvre. They are not essential to website functionality.
13. They include the following cookies issued by AT Internet (Piano Analytics):
_pcid
Purpose: measurement of website traffic by Piano Analytics
Data collected: different types of visitors
Lifetime: 13 months
_pctx
Purpose: measurement of website traffic by Piano Analytics
Data collected: different types of visitors
Lifetime: 13 months
pa_privacy
Purpose: measurement of website traffic by Piano Analytics
Data collected: different types of visitors
Lifetime: 13 months
COOKIE MANAGEMENT
14. The first time you access our website, you are given the choice of allowing or refusing cookies, either completely or specifically, or setting your preferences.
15. If you do not want cookies to be saved or read on your terminal, a 'blocker' cookie will be placed on your terminal so that the Musée du Louvre can register the information that you have blocked the use of cookies. Likewise when you allow cookies, a 'consent' cookie will be placed on your terminal.
16. The 'blocker' cookies and 'consent' cookies will remain on your terminal for six (6) months.
17. You can manage the use of cookies, free of charge and at any time, by allowing or blocking them through:
- a cookie management module,
- your browser settings,
- industry-wide ad blocking platforms.
Warning: as indicated above, a cookie can only be blocked by placing a 'blocker' cookie on your terminal. As a result, if you disable all the cookies on your terminal or if you change terminals, we will not know you have made this choice.
Cookie management module
18. Our website provides you with a cookie management module that allows you, at any time, to choose or modify which cookies you wish to allow or block.
19. You can access the module by clicking on 'Manage preferences'.
Industry-wide ad blocking platforms
20. Several professional advertising platforms also offer the possibility of blocking or allowing cookies used by member companies. These centralised platforms do not block the display of advertisements, but only prevent the setting of cookies that allow advertisements to be tailored to your interests and behaviour.
21. For example, you can log on to the www.youronlinechoices.com website to prevent these cookies from being placed on your terminal. This website is provided by digital advertising professionals who are members of the European Digital Advertising Alliance (EDAA) and is managed in France by the Interactive Advertising Bureau France.
22. You can find out which companies are registered with the EDAA and offer you the possibility of allowing or refusing the cookies they use for interest-based advertising on your web browser: https://www.youronlinechoices.com/uk/your-ad-choices.
23. This European platform is shared by hundreds of Internet advertising professionals and provides a centralised interface so that you can allow or refuse cookies as indicated above.
PERSONAL DATA PROTECTION
24. The cookies issued by the Musée du Louvre do not process any of your personal data. However, the third-party cookies used on our website are dependent upon external processors who may, if you allow these cookies, process your personal data.
25. The issue and use of these cookies by third parties are governed by their own privacy and data protection policies.
26. The collected data is necessary to achieve the specific purpose of each cookie. The data is only intended for the authorised use of the company issuing the third-party cookies.
27. Personal data collected via cookies must not be kept longer than is needed to achieve the purpose of the cookie.
FOR MORE INFORMATION...
28. For more information on cookies, refer to the French Data Protection Authority, Commission Nationale Informatique et Libertés (CNIL) website: https://www.cnil.fr/en
The following pages available in French are of particular interest:
